Delivery
For Instant download Product
Instant Delivery, No Waiting!
Since our planners are digital products, no physical items will be shipped. This means you can access your new digital planner immediately after your purchase—no waiting for delivery, no shipping fees, and no environmental impact from packaging and transportation.
How It Works
- Purchase: Once you complete your purchase, you'll receive an order confirmation email.
- Download: You'll get a second email with a link to download your digital planner. Click the link and follow the instructions to start organizing your life right away!
- Access Anytime: After downloading, your planner can be accessed from any of your devices. Whether you’re on a computer, tablet, or smartphone, your planner is ready whenever you are.
Shipping For Physical Product
"Free Shipping" on orders over $90
Processing time dispatched in 1-3 working days
Regardless of the shipping option selected. We ship Monday through Friday, excluding weekends and holidays. Though orders are typically processed within a 1-2 day period, please allow up to 3 business days for orders to process. That means if you order on Tuesday, you can expect the order to be shipped by Friday at the latest.
Your order could in some cases be delayed due to inaccurate or incomplete payment or checkout information, such as a wrong shipping address provided.
If a wrong shipping address is provided, we allow 1 hour after purchase for orders to be changed. Please contact support@joy-lights.com if you need any order details edited. We are not responsible for any misinformation, such as wrong shipping address, that is entered by the customer.
Delivery time estimates are shown below:
USA: 7-14 working days
UK: 7-14 working days
CA, AUS: 7-14 working days
Europe: 7-14 working days
Rest of world: 12-30 working days
For most of our products the shipping takes from 7 to 14 business days. During busier, peak periods, it can take up to 15 - 30 days, depending on availability and stock status, Also please allow 1-3 business days for processing your order after payment has been verified ( Sat. & Sun. and most national holidays excluded ).
Need Help?
If you encounter any issues about your orders, our customer support team is here to help! Contact us anytime, and we'll ensure you get started smoothly.