Billing Terms and Conditions
JOY LIGHTS PAYMENT POLICY
1. ACCEPTED PAYMENT METHODS
At Joy Lights, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:
- Credit & Debit Cards: Visa, MasterCard, American Express
- PayPal
- Apple Pay & Google Pay
2. PAYMENT PROCESSING
- Payments must be completed at the time of purchase.
- Orders will not be processed or shipped until full payment has been received.
- If a payment is declined or fails, the order will not be confirmed.
3. PRICING & CURRENCY
- All prices listed on the Joy Lights are in United States Dollars (USD), Pounds (GBP) or Euros (EUR).
- Prices are subject to change without notice.
- Any applicable taxes and shipping fees will be calculated at checkout.
4. SECURE PAYMENT PROCESSING
- The Joy Lights uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
- We do not store your credit card or payment details.
5. REFUNDS & CHARGEBACKS
- Refunds are processed according to our Refund & Return Policy.
- Unauthorized chargebacks will be disputed. If you experience any issues, please contact us first at info@joy-lights.com
6. FRAUD PREVENTION
- Joy Lights reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
- Additional identity verification may be requested for high-value transactions.
7. CONTACT US
Store Name: Joy Lights
Address: 4885 Kingsway, Burnaby, BC V5H 4T2, Canada
Email: info@joy-lights.com
Phone: +17787222195
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (PST)
We do our best to reply to your e-mail within 24 hours.