
Frequently Asked Questions
Can I use a specific font for my custom sign?
Can I use a specific font for my custom sign?
Absolutely! We want your sign to match your home’s aesthetic perfectly.
- How to do it: Select your desired size and light color, enter your details, and place your order.
- Next Step: Email us at info@joy-lights.com with your order number and the name of the font you’d like us to use —at no extra cost.
Can you create a custom sign using my own logo?
Can you create a custom sign using my own logo?
Yes, we can! We can turn your business or personal logo into a beautiful lighted plaque at no extra cost.
- How to do it: Select your size and light color. In the "custom details" field, simply enter any text to proceed and place your order.
- Next Step: After ordering, email your logo file and order number to info@joy-lights.com. We’ll take care of the rest!
Can I change the finish to Brushed Silver, Brushed Gold or Brushed Black?
Can I change the finish to Brushed Silver, Brushed Gold or Brushed Black?
Yes! While our standard default finish is Matte Black, we also offer premium Brushed Silver, Brushed Gold and Brushed Black textures to match your home’s hardware at no extra cost.
- How to do it: Place your order using the standard options on the product page.
- Next Step: Immediately after ordering, email us at info@joy-lights.com with your order number and your preferred finish (e.g., "Brushed Silver"). We will update your order specifications manually.
Can you make a custom size sign?
Can you make a custom size sign?
Yes, we offer fully bespoke sizing. Since these require custom dimensions, please email us at info@joy-lights.com with your preferred measurements and light color. We will provide you with a custom quote within24 hours.
What installation methods do you offer?
What installation methods do you offer?
We provide two convenient options to suit your home's setup:
- Plug-in: Ideal for quick setups near an existing outdoor outlet.
- Hardwired: Perfect for a seamless, "hidden wire" look connected directly to your home's electrical system.
Is a transformer included with my purchase?
Is a transformer included with my purchase?
Yes! Every sign comes with a transformer included. This converts your home's power to 12V, ensuring the sign is energy-efficient, completely waterproof, and safe for all-weather outdoor use.
How long does it take to make my sign?
How long does it take to make my sign?
Quality craftsmanship takes time. Our standard production and customization window is 5–7 business days before the item is shipped.






